Privacy
Privacy Policy

The contents of this statement may be altered at any time, at our discretion without prior notice. If you have any questions regarding the privacy policy of Captrees you may contact us through email or through our dedicated support ticket in our website.

Introduction

Your privacy is important to us. This privacy policy describes how personal and financial information pertaining to our clients that is collected by Captrees will be used. We value the relationship that we have built with you and we place a very high priority safeguarding the data that you have provided to us.

By opening an account at any Captrees and its subsidiary website or by using any of the Captrees website, you give your consent to the use of your personal information and also collection of the information by Captrees as per explained in this policy privacy statement.

Usage of Personal Information

Upon an account creation with Captrees. We may use these information from you to verify your identity and contact information, to create your trading account, issue your login credentials and to contact you with account information. This information helps us to provide you with a better service as we strive to provide the best services to you.Some of the information we collect includes your name, contact details, mailing address, email address, telephone number, personal identification data, passport number, tax or identification number (TIN) and other information that may be needed. Other information that is collected will be stated in our registration forms and this may change from time to time.

Captrees will collect information from your Internet Protocol (IP) address, browser type, operating system, time stamps, transaction history and also your Internet Service Provider (ISP). Should you decide to close your accounts and part ways with Captrees, we will retain your information and use it to comply with regulatory requirements. We may also contact you time to time to get a feedback with your information on our new offers.

Cookies

A cookie is a small text file that will be stored on the visitor's computer for record and tracking purposes — which is also part of our authentication system. Captrees may also use independent external service providers to track the traffic usage on the website.

Security Technology

Captrees uses the latest Secure Socket Layer (SSL) encryption technology to protect the information that you have submitted. This technology is used to prevent your information from being intercepted when you are communicating with us. To protect your information better, Captrees's computer servers communicate via private network behind an industrial grade hardware firewall.

Links to Third Party Websites

Captrees have included links on this site for your use and reference. We are not responsible for the privacy policies of the listed websites. You should be aware that the privacy policies of these sites may differ from our own. The existence of any such links does not constitute an endorsement of such websites, the contents of the websites or the operators of the websites.

Sharing Information With Our Affiliates

Captrees may share certain personal information with our affiliates for business and promotional purposes. The information that is shared will be used for informing customers on new services and products, providing better service to the customers, or to aid in the trading activity, its affiliates of the company as permitted an applicable by law. Our affiliates includes companies that are owned by us, companies that we have stakes in and also companies that has ownership shares in our company.

Sharing Information With Third Parties

Captrees will not disclose your personal information to third parties, except as described in this policy. The disclosure to third parties may include the sharing of your personal information with non-affiliated companies to help provide you with better services. Companies that are non-affiliated with Captrees will maintain the confidentiality of the information that is shared with them. The usage of the information will be dictated by Captrees. Captrees will only keep your information and will not share it with any other parties.

Changes to this Privacy Statement

The contents of this statement may be altered at any time, at our discretion without prior notice. If you have any questions regarding the privacy policy of Captrees you may contact us through email or through our dedicated support ticket in our website.

Get in touch

We are always excited to hear from you. If you have a specific request, please get in touch using the help center and someone from our team will follow up with you shortly.